Ordering from arnoldbooden.nl is quick and easy. It consists of clear steps. You decide how you want it. Your order is only valid after confirmation. Before you can customize everything to your liking.
How do I place an order? Place the product of your choice in the shopping cart by clicking the button "Add to Cart" button. Then click on "Proceed to checkout" to pay. Fill in your details and go through the steps. Only when you click the "Place Order" button your order is final.
Can I have my order delivered to another address? (Gift tip) Yes, this is possible. During the ordering process you can while entering your personal data a different delivery address to us. When you have opted for a different delivery address is sent a separate packing slip to the delivery address. These specify any price. On the delivery note will be mentioned whose order is derived. The invoice will be sent to the billing address specified by you.
Can I pick up my order? Yes, that is possible. Your order can be achieved in the shop as soon as you get this message ready.
I receive a message when I placed an order? You will receive an order confirmation. If you receive the order paid directly to you also directly invoice. When you receive the invoice before 16:00, transmitted your order within 48 hours of PostNL.
Can I change or cancel an order? If you want to change or cancel an order, we advise you to contact take our customer service, this can e-mail or firstname.lastname@example.org by phone 020 to 6,628,378. Your order will be adjusted as desired. You also have a trial period of 14 days. See also "Warranty and Returns."
You have products in stock? Yes, the majority (approximately 90%) of our range is available from stock. On each product page stock status is displayed. Should it happen that a product can not be delivered immediately, we will contact you for delivery of the ordered product.
Can I order a product like this product (no longer) on your website is? When you order something that is not (more) listed on our website we advise you to contact our customer service. This may be by email to: email@example.com or by phone: 020-6628378.
Do I need to create an account if I want to order something? No, this is not necessary. You can also choose to order something once as a guest.
What is the advantage of an account? You can use your account, view your current orders, add items to your wish and your items easily return via a return form. You can also view your previous orders.
Can I get a list of my previous orders? Yes, you can. If you have an account to save all your orders. Under the order history tab you will find all your previous orders to.
I get an order confirmation when I place an order? You will receive an email once changes the status of your order. So you know when we receive payment from you and when your order will be sent.
What should I do if I receive an order confirmation? Did you receive an email from your order? Maybe it in your spam filter? Is this not the case, please contact us via telephone 020-6628378 or by email: firstname.lastname@example.org
How can I retrieve my invoice? When placing your order and payment via PayPal you will receive an invoice by email. If you pay by bank transfer, you will receive an invoice after we have transferred your order to TNT. Of course you will receive with your order an order confirmation. Of course it can happen that you lose your bill. If you have created an account, you can retrieve your invoice. You can also contact our customer service: email@example.com or by phone: 020-6628378. Then your invoice sent to you.
How can I retrieve my password? If you have forgotten your password, you can restore it again. You click on "Forgot password". Next, fill in your email address and select "Send Password". You will receive a new password.
How do I change my address? Your address (both billing and shipping addresses) can be changed by logging into "My Account". You opt for account information and you can change your address.
Can I track my order? Once your order has been transferred to PostNL receive a new e-mail with the status of your order. Not all orders are shipped with a Track & Trace code. That depends on the size and the size of your order. If your order can not be in the mailbox, you will have a Track & Trace code from us. Using this code, you can monitor the status of your order at the site of the carrier. Note: This code may not work the next day because the order must first be processed by the carrier.